Privacy Policy

1. Who we are

YourLanguage Coach is operated by ARCHEON DATA, S.L. (hereafter "we", "us" or "YourLanguage Coach"), a company registered in Spain. Our service is available at yourlanguage.coach.

If you have any questions about this policy, contact us at privacy@yourlanguage.coach.

2. What data we collect

We collect only what is necessary to deliver the service:

• Account data — your name and email address, provided by your language school when they enrol you.
• Session data — audio and text from your AI conversation sessions, used to generate feedback and track progress. Audio is processed in real time and not stored permanently.
• Usage data — session timestamps, lesson completions and progress metrics.
• Device data — standard request metadata (IP address, device type, browser or app version) collected automatically for security and diagnostics.

We do not sell your personal data to third parties.

3. How we use your data

• To provide and improve the AI coaching sessions.
• To generate personalised progress reports visible to you and your teacher.
• To send login links and service-related notifications (no marketing without consent).
• To detect and prevent abuse and ensure platform security.

4. Legal basis (GDPR)

We process your data on the basis of contractual necessity (Art. 6(1)(b) GDPR) — to deliver the language coaching service you or your school has subscribed to — and legitimate interests (Art. 6(1)(f)) for security and service improvement.

5. Data processors and sub-processors

We use the following third-party processors to deliver the service:

All processors are bound by data processing agreements and, where applicable, Standard Contractual Clauses for international transfers.

6. Retention

Session transcripts and audio are retained for 12 months after a session, then deleted. Account data is retained for the duration of your school's subscription plus 90 days, after which it is anonymised or deleted on request.

7. Your rights

Under GDPR you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion ("right to be forgotten").
• Restrict or object to processing.
• Data portability.
• Lodge a complaint with the Spanish Data Protection Authority (AEPD) at aepd.es.

To exercise any of these rights, email privacy@yourlanguage.coach.

8. Cookies

The web app uses a single session cookie to maintain your login state. No advertising or third-party tracking cookies are set. The native mobile app does not use cookies.

9. Children

YourLanguage Coach is not directed at children under 16. If a school enrols students under 16, the school is responsible for obtaining appropriate parental consent under applicable law.

10. Changes to this policy

We may update this policy. Material changes will be communicated via email or an in-app notice at least 14 days before they take effect. The date at the top of this page indicates the current version.

11. Connecting an AI assistant (ChatGPT, Claude)

Staff of a language centre, and companies that sponsor training for their employees, can connect an AI assistant such as ChatGPT or Claude to their YourLanguage Coach account through our MCP server at mcp.yourlanguage.coach. Connecting is always the account holder's choice: they sign in, see which permissions the assistant asks for, and approve them on a consent screen. They can disconnect at any time from the assistant or from their account settings, which revokes access immediately.

When the person asks the assistant something, we return to that assistant only the data needed to answer, and only data their role can already see in the platform:

• Centre management — revenue, costs, invoices and receipts, sales pipeline and leads (name, company, email, phone, notes), and teacher activity and rates.
• Students and teaching — student and teacher names, emails, enrolments, levels, classes and calendar, practice activity, progress, pronunciation and competence scores, and teachers' notes.
• Sponsoring companies — the progress and competence scores of their own employees who are enrolled, and their FUNDAE training actions. Students' literal words from their sessions are never shared with a company.
• Internal identifiers of students, enrolments and records, so the assistant can refer to the same item in a follow-up request. They have no meaning outside the platform.

Actions the person asks the assistant to perform (for example creating a lead, enrolling a student, or sending a message to a student or to a coach) are carried out with that person's permissions and recorded in the platform's access log. Messages are sent by email from the platform; they are never sent without the person's request.

Once data reaches the assistant, it is processed by the assistant's provider (for example OpenAI or Anthropic) under that provider's own terms and privacy policy, which the person accepted when they chose to use it. We do not receive the person's conversation with the assistant beyond the requests made to our server, and we do not use those requests to train any model. Access tokens expire after one hour and are renewed only while the connection remains active.